Animation produced by NHS Blackpool CCG, NHS Fylde and Wyre CCG and Blackpool Teaching Hospitals NHS Foundation Trust. For more information visit: WhyAandE.nhs.uk
NHS 111 – NHS 111 is a free telephone service, available 24 hours a day, seven days a week. You should call 111 if you urgently need medical help or information, but your situation is not life-threatening. When you dial 111, you will be directed to the best local services to make sure you get fast and effective treatment.
A&E or 999 – A&E departments treat patients with major, life-threatening illnesses and injuries, so you should only call 999 or visit A&E when your situation is critical. Using a more appropriate service will save you time-and could save lives.
It is vitally important for our National Health service, that we are treated in the most appropriate location, by the most appropriate healthcare professional.
The ‘Think! Why A&E?’ campaign is a really useful tool to help us decide where we need to go, or who to call.
Self Care – Minor illnesses, ailments and injuries can be treated with plenty of rest and a well-stocked medicine cabinet that includes painkillers; cold and flu remedies; plasters; and a thermometer.
Local Pharmacy – Pharmacists offer a range of health services. As well as dispensing prescriptions and other medicines, your pharmacy can provide free, confidential expert advice and treatment for a variety of common illnesses and complaints, without having to book a GP appointment.
Find your nearest pharmacist by visiting the service search section of the NHS Choices website.
GP Surgery – If you have an illness or injury that won’t go away, make an appointment with your GP. They provide a range of services by appointment, and when absolutely essential, can make home visits. If you need to see a GP outside of the surgery’s normal opening hours, telephone the surgery and your call will be forwarded to the GP out-of-hours service.
Walk In Centre – These centres provide consultations, guidance and treatment for minor injuries and illnesses, as well as emergency contraception and sexual health advice. There are two centres on the Fylde Coast, both operating seven days a week from 8am onwards.
We are able to treat minor illness including:
We are also able to treat the following Minor Injuries:
We work closely with the x-ray team – with access to x-rays 5 days a week, 9am-4pm.
You can access the centre by either contacting 111 or phoning 0300 123 11 44 to book an appointment, or by simply walking in.
The minor injuries unit is able to treat the following symptoms:
We work closely with the x-ray team – with access to x-rays 5 days a week, 9am-4.45pm.
Any minor illness is not appropriate to be seen at the MIU. this includes:
Our service is only accessible as a ‘walk in’ service
You don’t need an appointment so if you feel that we are suitable, just present at our reception and you will be seen asap based on clinical priority (works in the same way as it would if you presented to A&E).
If your condition is urgent, please dial 999.
If your condition isn’t as urgent as a 999 call, and you aren’t sure where to go, dial 111 and they will advise you where is most appropriate.
Fleetwood Urgent Treatment Centre is a GP Led service commissioned by Fylde & Wyre CCG and run by our partner organisation, PDS Medical Ltd.
The service provides assessment, diagnosis, treatment and advice to patients presenting with minor illness and minor injuries. We also offer phlebotomy, ECG, ear syringing and plastering (not walls of course!).
We work very closely with the local NHS 111 service to ensure patients can be booked into our service for minor illnesses and ear syringing.
The service is available for the Fylde Coast population and is also accessible to temporary residents and visitors.
Located at the Fleetwood Health & Wellbeing Centre, Dock Street, Fleetwood, FY7 6HP, the centre is operational from 08.00-22.00 7 days per week including Christmas Day.
We have a multidisciplinary team of staff at the centre in Fleetwood who are able to provide our patients with the highest possible quality of care. Our clinical team is comprised of GPs, Nurse Practitioners, Nurse Prescribers, ECPs, Unscheduled Care Nurses, and HCAs. They are supported by our wonderful non-clinical team and are managed by our Deputy Head of Urgent Care, Lorraine Moffat.
The following services are also available on site:
You can access the centre by contacting 111 or phoning 0300 123 11 44
Minor injuries are able to walk in and be assessed.
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