Urgent Care

Quality care, when you need it most

  • Amanda McLean

    Interim Head Of Urgent Care - Morecambe Bay and Rossendale

    Urgent Care

    The Urgent Care business unit is one of the largest and the longest running within FCMS, originating from the Out of Hours GP co-operative formulated in 1994.

    The unit has grown to include a portfolio of urgent care services across multiple geographical locations which include GP Out of Hours, Urgent Treatment Centres, Health Centres, Care Co-ordination Services, and an Emergency Care Practitioner service. Furthermore, we are extremely proud that Blackpool Urgent Treatment Centre is the only pilot site for NHS Pathways Reception Point; FCMS is pioneering non-clinician led triage and assessment using this clinical decision making tool.

    Our services currently include:

Fleetwood Urgent Treatment Centre

Fleetwood Urgent Treatment Centre is a GP Led service commissioned by Fylde & Wyre CCG and run by our partner organisation, PDS Medical Ltd.

The service provides assessment, diagnosis, treatment and advice to patients presenting with minor illness and minor injuries. We also offer phlebotomy, ECG, ear syringing and plastering (not walls of course!).

We work very closely with the local NHS 111 service to ensure patients can be booked into our service for minor illnesses and ear syringing.

The service is available for the Fylde Coast population and is also accessible to temporary residents and visitors.

Located at the Fleetwood Health & Wellbeing Centre, Dock Street, Fleetwood, FY7 6HP, the centre is operational  from 08.00-22.00 7 days per week including Christmas Day.

We have a multidisciplinary team of staff at the centre in Fleetwood who are able to provide our patients with the highest possible quality of care. Our clinical team is comprised of GPs, Nurse Practitioners, Nurse Prescribers, ECPs, Unscheduled Care Nurses, and HCAs. They are supported by our wonderful non-clinical team and are managed by our Deputy Head of Urgent Care, Lorraine Moffat.

The following services are also available on site:

      • X-Ray facilities on site Monday – Friday 09.00 – 16.30
      • Pharmacy on site Monday-Friday 09.00-18.30
      • Wound Care Service – clinics at Fleetwood, St Anne’s and Kirkham run by a dedicated Wound Care Team for patients registered with a Fylde & Wyre GP
      • GP Extended Access Service operates 7 days a week from this location and includes evening and weekend routine appointments e.g. GP appointments, smear clinics, phlebotomy clinics etc.

Morecambe Urgent Treatment Centre

The Morecambe Urgent Treatment Centre is open 7 days a week, 08.00 – 20.00, providing a minor illness and minor injury service.

This service is delivered by a multidisciplinary team of clinical and non-clinical staff managed by our interim Head of Urgent Care, Amanda McLean. This team includes Nurse Practitioners, Unscheduled Care Practitioners, GPs and HCAs.

The service began in November 2012 and since then we have gone from strength to strength working closely with North West Ambulance Service (NWAS) and A&E to reduce the number of hospital attendances.

The Centre treats minor illnesses ranging from coughs, colds, and rashes, to exacerbation of Asthma, and COPD.

We also treat minor injuries which include, slips/trips and falls, possible fractures, head injuries, grazes and cuts – we have the ability to suture simple wounds, plaster non dislocated fractures and dress wounds.

Rossendale Minor Injuries Unit

Rossendale Minor Injuries Unit has been run by PDS Medical since July 2014 and is a Nurse-led Walk In Centre for people with minor injuries.

The service is located at the Rossendale Primary Health Care Centre, Bacup Road, Rossendale, BB4 7PL and is operational from 8.00am – 8.00pm 7 days a week, 365 days a year. The Centre is open to the general public for the treatment of minor injuries, including sprains, strains, fractures, cuts and grazes, bruising, minor head injuries (no loss of consciousness), foreign bodies (including eyes), bites and stings.

We are also able to offer:

  • X-ray facilities on site, Monday – Friday between 0900– 1645
  • Pharmacy on site, open Monday – Friday 0830 – 1830 and Saturday 0900 – 1300

This service is delivered by a very highly qualified, experienced, and caring team of clinical and non-clinical staff. This team includes Nurse Prescribers, ECPs and Physiotherapists.

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